Privacy Policy

Last updated: 9 October 2026

S Tier Property Services (“we”, “us”) respects your privacy. This page explains what personal information we collect, why we collect it and how we look after it.

What we collect

When you request a quote or appointment, call or email us, we may collect:

• your name, phone number and email address
• your suburb or postcode, and your property address if you book a job
• details about the job, such as the service you need, preferred date and time, home or lawn size, access instructions and pets

Like most websites, our hosting provider may also record basic technical information such as your IP address and browser type.

Cookies and advertising

This website uses the Meta Pixel, a tool from Meta (Facebook and Instagram). It uses cookies and similar technology to record visits to our website so we can measure and improve our advertising and show our ads to people who may be interested. Meta may combine this with other information it holds about you under its own privacy policy. The details you enter in our enquiry form are not sent to Meta.

You can control ad personalisation in your Facebook or Instagram ad settings, and you can block or delete cookies in your browser settings.

Why we collect it

We use your information to respond to your enquiry, prepare a quote, schedule and confirm appointments, carry out the work and contact you about your booking. We won’t send you marketing unless you ask us to, and you can opt out at any time.

Who we share it with

We don’t sell your personal information. We only share it where needed to provide our services, for example:

• with team members who carry out your job
• with service providers that help us run the business, such as our website host, our email provider and FormSubmit, the service that delivers our website enquiry form to our inbox. Some of these providers may store information outside Australia.
• where required or authorised by law

How we look after it

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we only keep it for as long as we need it for the purposes above or as required by law.

Accessing or correcting your information

You can ask to see, update or delete the personal information we hold about you by emailing hello@stiercleaningservices.com or calling 1800 844 218.

Questions or complaints

If you have a question or concern about how we handle your information, please contact us first using the details above and we’ll respond as soon as we can. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.